FAQs • City of Universal City • CivicEngage

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How do I obtain an Open records request?: Complete the Open records request form online or fill out at the Police Department Records Division. Fees do apply and photo ID is required.
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Police Department

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1. Do I need an Alarm Permit?: Yes, If you have a business burglary alarm system installed in your business. Commercial - $25.00yr.
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2. How do I pay my Alarm Permit?: Alarm Permits are paid at the Police Department, between 8:00a.m - 5:00p.m. at the records window. After hours, payments maybe dropped in the utilities drop box (permit # must be on payment). We accept cash, check, money order or cashiers check.
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3. When are Alarm Permits due?: Alarm Permits are due by December 31st of each year. A $25.00 late fee will be added after this date. Permits are good for one calendar year only. More...

4. Do I need a Solicitors Permit?: All solicitors are required to obtain a solicitors license at the Police Department Mon-Fri 8:00a.m. - 5:00p.m.
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5. What are the cost of reports?: Accident reports - $6.00
Incident reports - $.10 per page
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6. How do I obtain an Open records request?: Complete the Open records request form online or fill out at the Police Department Records Division. Fees do apply and photo ID is required.
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7. How to obtain fingerprints?: We no longer offer fingerprinting services.
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8. How do I pay a Warrant?: Warrant payments are accepted Monday-Thursday 7AM-6PM at the Municipal Court. Cash, money order, cashiers check or Visa/Mastercard accepted. You can also pay by clicking the "Online Bill Pay" on the home page.
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9. How do I file a complaint?: Complaint forms can be picked up at the Police Department or printed online and returned with notarized signatures.
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10. Who do I contact to set up a Neighborhood Watch?: Residents and neighborhoods that are interested in learning more about Neighborhood Watch can contact the UCCPAAA at (210) 658-5353 ext 526 or visit www.uccpaaa.org to learn more about this worthwhile program.
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11. What is the City Ordinance for Sexual Offenders?: Please read Ordinance 602 - Sexual Offenders More...

12. Where do the registered Sex Offenders live in Universal City?: Please visit the Department of Public Safety website to get current information on registered sex offenders.
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13. How can I request extra patrol, when I go out of town?: Out of town slip are available online or in the Police Department lobby. Please turn in to dispatch at the Police Department.
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14. What is the City Ordinance on curfew for minors?: It shall be unlawful for any minor to purposefully remain, walk, run, stand, drive or ride about in or upon any public place in the City of Universal City between the hours of 12:00AM (midnight) and 6:00AM. Please review City Ordinance 568 for more information. More...

15. What is the Citizens Police Academy?: The Universal City Citizens Police Academy is an eleven-week course designed to give citizens and local business owners an inside look at the Universal City Police Department. More..

16. What is National Night Out?: It's America's Night Out Against Crime, designed to:
Heighten crime and drug prevention awareness;
Generate support for, and participation in, local anticrime programs;
Strengthen neighborhood spirit and police-community partnerships; and
Send a message to criminals letting them know that neighborhoods are organized and fighting back.
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