Who do I contact about a missed garbage or brush pick-up?
Waste Management is the provider for trash, brush and small bulk pick up. If your service is missed or you have a concern, contact Waste Management Customer Service at (210)368-5000. If you need additional assistance, please contact Albert Perez at (210)619-7756 or email him at aperez3@wm.com. If you still need further assistance after making contact with Waste Management, please call the City of Universal City Water Department at (210) 659-0333 and select option #8.

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1. Where can I get the new resident packet?
2. Where can I set up water, garbage, gas and electric services?
3. How can I pay my water bill?
4. How do I get garbage services at my residence or business?
5. Who do I contact about a missed garbage or brush pick-up?
6. Is there a recycling program in Universal City?
7. How do I set up cable, phone and other services?
8. Do I need an Alarm Permit?
9. Where can I find local school information?
10. What are the local emergency contacts?
11. Where can I find emergency disaster information?