Animal Services

Animal Control Complaints and Investigations

Animal Control Officers are responsible for protecting the health and safety of our citizens and their pets. Universal City Animal Control Ordinance requires all dogs and cats to be physically restrained at all times by means of a leash or fence, even while on the homeowner's property.

Animal Control Officers will investigate animal welfare issues including health, living conditions, abuse, cruelty, neglect, abandonment, animals running at-large, and any other concerns observed by citizens. Additionally, Animal Control will investigate all animal bites, aggressive animals, animals without proper shelter, food, or water and barking complaints.

To report animal welfare concerns or violations, please call our office at 210-658-0700.

Potential Rabies Exposure - Animal Bites or Scratches

Texas Law requires that every potential rabies exposure, such as animal bites and scratches, to people involving dogs, cats, or ferrets or wildlife must be reported to Animal Control.

Animal bites and scratches should be taken very seriously. Your animal may have been exposed to the rabies virus by contact with a stray animal or wildlife such as a bat or raccoon and may need to be isolated. If the incident is reported promptly to Animal Care & Control an ACO can attempt to capture the other animal involved and have the animal tested for rabies or quarantined.

To report animal bites and scratches contact Universal City Animal Control at 210-658-0700. If after business hours, call the Universal City Police Department at 210-658-5353. If an emergency, call 911.