Police Department

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Frequently Asked Questions

Mission Statement

To provide ‘excellence in service’ to our diverse community through empathy, transparency and trust.

Vision Statement

Universal City Police Department is committed to being the premier law enforcement agency through ‘excellence in service’ to our engaged citizens, vibrant businesses, and visitors.  We strive to provide this through accountability and placing a premium on applicant recruiting and training to ensure high character, motivated professionals (both sworn and non-sworn) join our great team!

Core Values







Citizen Compliment & Complaint Forms

Citizens wishing to submit a compliment, informal complaint or a formal complaint against employees of the Universal City Police Department can do so by selecting one of appropriate forms below: 
Compliment / Informal Complaint
Formal Complaint