From the Chief

Welcome and thank you for visiting the Universal City Police Department.

The Universal City Police Department is dedicated to reducing crime and improve the safety of our community. We have 32 sworn officers and 13 civilian employees committed to provide quality and professional services.

Our mission is to enhance the quality of life through proactive and professional service, to maintain public order through fair and impartial enforcement of the law, and to ensure safety of the community through a cooperative relationship with the citizens and patrons of Universal City.

We welcome your suggestions, ideas, and feedback. If we can help or be of assistance to you, contact us at 210-658-5353 or email.

Thank you for visiting,

Johnny Siemens

Chief of Police

Compliments & Complaints

The Universal City Police Department wishes to provide fair and impartial service to all citizens. We expect our employees to always perform their duties according to our departmental polices and state law. We strive to treat everyone with respect, dignity and fairness - without prejudice, oppression, or intimidation.

If you feel that our employees have failed to meet these expectations or are guilty of misconduct you are entitled to submit a formal or informal complaint, which will result in an investigation of the incident.

Formal Complaint - Police Employee Only

Informal Complaint/Compliment - Police Employee Only