Artic Front Preparedness
If you need assistance, please call dispatch at 210-658-5353 opt 2. If there is an emergency call 911 for assistance.
Universal City water service is not affiliated with SAWS. If you have any questions on water service or broken pipes, please contact Public Works. Residents should take necessary precautions to insult and prevent pipes from freezing.
- Insulate pipes and faucets in unheated areas.
- Turn off irrigation to prevent ice on sidewalks and streets.
In the event of a water leak, utilize the customer hand valve to shut off the water. Never shut off your water from the City water meter. If you need to access the City water meter to shut off the water, please call Public Works.
- Public Works 8am-5pm: 210-658-5364
- After Hours: 210-619-5353
CPS Energy is responsible for the electrical service in the Universal City area. In the event you are experiencing a power outage, please check the outage map for updates.
If you need assistance or concern for others, please call dispatch at 210-658-5353 opt 2. If there is an emergency call 911 for assistance.
Join our City Facebook Page for additional updates: https://www.facebook.com/UniversalCityTexas